Sofa Digital Technologies PLC
Privacy Policy
Draft — to be reviewed with legal counsel before publication.
Last updated: 5 November 2026
This policy explains how Sofa Digital Technologies PLC ("Sofa Digital", "we") handles personal information collected through this website.
Who we are
Sofa Digital Technologies PLC is headquartered at Hatal Building, 5th Floor, Wollo Sefer, Bole, Addis Ababa, Ethiopia, with a branch in Al-Sharafiyah District, Jeddah, Saudi Arabia. We are the controller of the personal information described in this policy.
Information we collect
When you use our inquiry form we collect the details you provide: name, company, email, phone number, service of interest, budget range and message. If you contact us by WhatsApp or phone, we receive the information you share in that conversation. Our hosting provider records standard technical logs (such as IP address and browser type) for security and reliability.
How we use it
We use your information only to respond to your inquiry, prepare proposals, provide services you request, and keep our website secure. We do not sell your personal information and do not use it for unrelated marketing without your consent.
Service providers
We use trusted providers to operate this website and form: Cloudflare (hosting) and Web3Forms (form delivery to our inbox). If you choose WhatsApp, your message is handled under WhatsApp's own terms. These providers process data on our behalf and may store it outside your country.
Cookies and storage
This website does not use advertising or tracking cookies. We store your language preference in your browser's local storage so the site opens in your language next time.
Retention
We keep inquiry information for as long as needed to respond and to manage any resulting business relationship, and then delete or anonymise it, unless the law requires us to keep it longer.
Your rights
Subject to applicable law — including Ethiopian law and Saudi Arabia's Personal Data Protection Law — you may ask to access, correct or delete your personal information, or withdraw consent. Contact us using the details below.
Security
We use reasonable technical and organisational measures, including encrypted connections (HTTPS), to protect your information. No method of transmission over the internet is completely secure.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
For privacy questions, contact our head office on +251 92 303 0101 or our Jeddah branch on WhatsApp +966 56 509 2000.